Out & About Travel-Customer Feedback-Gay Travel-Out & About-Gaytravelz-Desiree Sousa

THE TRUTH ABOUT TRAVEL AGENTS

Many people ask WHY they should use a travel agent? The answer is simple. Knowledge and Peace of Mind. We have been to the places you want to go to. We have studied up on the destinations. In many cases we are "certified" specialists in a particular destination ("Rainbow Travel", Caribbean, Mexico, Europe, Vegas, Australia etc.,). Best of all, we are there for you 24 HOURS-7 DAYS A WEEK!! That's right! When you book your travel arrangements through Out & About Travel you will have access to our PERSONAL 24 / 7 TRAVEL EMERGENCY HOTLINE. We are here for you DAY and NIGHT. If a problems arises - call us and we will handle it for you. Also, many people ask how we are paid since we don't charge service fees. The tour companies, cruises lines, hotels, car rental companies etc., pay a travel agent commission. That doesn't mean the prices are higher if you book through us, it simply means we get a percentage of the base rate you are charged. The price is the same as it would be if you booked on your own. It doesn't cost you anything extra to book through us! Let Out & About Travel arrange your next getaway. We can customize a package to the destination of your choice. Sit back, relax and leave the leg work to us! As you can tell by our past client comments - we will take great care of you! Let Out & About Travel get you there!

Rainbow Travel-Expert Planning With Liberty Travel
Desiree Sousa is a Liberty Travel certified "Rainbow Travel Specialist"

E-mail: Travlgrrl@aol.com or SousaD@libertytravel.com

A Liberty Travel Rainbow Travel Specialist can help you plan your dream vacation to many terrific destinations where you'll feel welcome and free to be yourself.

Each member of our elite team of Specialists has accomplished the following:

Excelled in sales to Rainbow-friendly destinations.
Completed an intensive training program developed by Liberty Travel.
Passed a Rainbow Specialist exam, administered by the Liberty Travel Learning Center, that demonstrates expertise in sub-destinations, hotels, sightseeing, activities, and geography.

Based on your preferences and budget, a Rainbow Travel Specialist can help you choose a destination, book flights, arrange ground transfers, locate the hotel or resort that best meets your needs, and plan your itinerary, including sightseeing.

What can we say? Very impressed with your determination and excellent
service. Will be back for our fall trip and are already recommending you
to our friends.
Jim & Mike-Providence, RI

Aloha Desiree,

     Thank you for arranging another wonderful vacation. The Outrigger Waikiki Beach Resort was a perfect choice. Thank you for the gift basket we received upon arrival it was very thoughtful of you and much appreciated. The Hotel's location, amenities and staff service are highly recommended. The security provided by the Hotel and the evening re freshening of the room along with bed turn down and flower and goodies on the pillow are a pleasant plus, not to mention the automobile valet service.

     We did quite a bit more adventuring on our own this year driving the convertible around the island.

     Going back to Hawaii to me feels like returning home, don't be surprised if this becomes a habit for us.

     Our bags were overweight upon return, we discussed taking empty luggage next time and shopping for clothing there, obviously we made it to the Mall!

     Thanks again!

Maholo,

Maleko

Desiree,

Yet another satisfied customer with Out and About Travel :-). Thanks so much for yet another success. I honestly could not have asked for anything else. From the time I entered the ship and was greeted with champaigne to meeting some really great friends to partying my ass off at night to some really good food. I really can't complain about anything. Oh, did I mention the great scenery...ha, ha, ha. No, I really did have a great time and really appreciate you putting this together for me. Well, I will attach a couple pictures just to show how good a time I did have. I met the guy that I am CCing on this message and he does not have a gay travel agent. Can you believe it??? Ha, ha, ha. Well, I told him about you and he is definitely interested in getting some information from you. His name is Jeff and a great guy, so treat him well. He too is another southerner. He lives in Dallas, Texas. Well, I will let you get back to work. Thanks again and until my next vacation......

Thanks,

Charles - Niceville, FL

Hi Desiree

I had a wonderful time in Miami. The best vacation I have ever had in my life as a matter of fact. Anyway, thanks again for everything!!

Dana - Indianapolis

Hey Ladies,

Just wanted to let you know that we had a Wonderful time in St. Croix. Probably the best trip we all have had. We will have memories for a life time of St. Croix. We all can't wait to go back.

Thanks again for everything.

Marvin and Steve - Texas

Your newsletter and web info are GREAT. Very professional and interest
generating.

John Tidd - Bridgewater Corners, VT

Dear Desiree, Everything was absolutely wonderful! Everyone one really nice and our wedding was very special! Thank you so much for all you did to make our trip so very special. We look forward to traveling with you all again in the future! Barbara York -Burlington, NC

HI Desiree,

Toronto was a blast! The hotel you suggested fit all the criteria we were looking for, and on such short notice, you completey came through for us! I really appreciate all your help, especially with the hurricane screwing up our original plans.

Thanks again for all your help! :) Candace - Galloway, Ohio

Desiree,

Thank you again for everything you guys have done for us. We are really excited about our trip. Thanks again.

Taris - Indianapolis
Thank you so much for all the help Desiree, you've been great! Andrew Adams - Arkansas

Hello Desiree,
My trip was flawless! Everything went so smooth. Thank you and April and the folks at Prideworld. The staff from Private Safaris took great care of me from arrival to departure. Thanks again for everything you all did.
All the Best,
Barry - Miami Beach, FL

Hey Desiree,

Made it home very late Friday night. Mexico was a blast. The weather cooperated the entire time. Chichen Itza and Tulum were magnificent. We came home (reluctantly!) relaxed but no where near ready to face the cold and snow!!! The food was plentiful, the drinks were everywhere and there was plenty to do at the resort. There was also plenty of time to do nothing!!!

And who would have thought that Mexican customs officials could be so nice and welcoming!! My best customs experience anywhere.

Anyway, thanks for your help. Hopefully we'll be able to do this again in the future and we'll be sure to call upon you!

Cabo San Lucas next time.

Thanks,

Ray & Kevin - Massachusetts
I just wanted to tell you how good your emails and web site have been looking. You are doing a fantastic job. Hope you’re doing well and I hope you have a great Holiday with your Partner and Family. - Taris Gonzalez - Zionsville, IN

THANK YOU DESIREE!!!!!!! YOU ARE AWESOME!!! - Kevin McKenna-Woonsocket, RI

Thank you Desiree,
You have been a wonderful travel agent. I look forward to working with you in the future.

Eric - Warrenton, Virginia

Hi Desiree,

The trip was awsome! The Cormorant were great - right after check-in they knew who we were and even suggested things around town for us. One of the great things about was that we had met two other women couples on the plane from P.R. so we had other women to poke around town and snorkel with. Everything went smooth as can be and I got all the relaxation & the tan that I was looking for. Thank you so much for your help,

Gerrie - Massachusetts

Desiree,

Hi, how are you? I am doing well. I am on my return trip back to my camp here in Iraq. I had a great time on my R&R. London was superb. I went and saw Chicago with Brooke Shields and also saw David Schimmerman as he was going into his theatre of his new production. The tour was very nice. I liked the on/off tour. Accommodations were also wonderful in London.

Thanks again for all of your help. I think for the next trip we will go with a resort facility. I am thinking around September/October time frame.

Thanks,

Charles Eaves - Stationed in Iraq

Good Morning, I think my brain is still on vacation! The vacation was great! Mexico has a lot to offer - in fact we are going to have to go back. The resort was beautiful, extremely clean and the food was incredible. They really encourage healthy eating, so I only gained three pounds -- not bad. The resort was on a beautiful beach, and it was the only resort besides the time share next door in the area. I will tell you, when you see how the average person in Mexico lives, it really makes you appreciate what we have as Americans. Thank you very much for all your help in booking our vacation. - Kimberly from Massachusetts.

Hi Desiree,

We had a wonderful time! We can't say enough about it! What a blast! It far exceeded any of our expectations! We are telling all of our friends and will definitely be cruising with Olivia again!

The ship was wonderful! The Holland America staff and of course the Olivia staff were terrific!

The islands were out of this world! Everything was top notch!

Thanks for your assistance!!

Michele

Hi there ladies!

Your emails remind me I want to do a cruise sometime.

WOW!!

Thanks for keeping me on the list!

Best,

RBobby - Rhode Island

You rock my world

thanks again! - Zach from Dallas
Thank you so much for offering this service to women. I totally
believe in what you do. - Anne / Providence, RI

Dear Desiree & Staff,

Thank you so much for making our travel arrangements so stress free! This was our first time to book totally on line and I am very impressed with Out & About Travel. We wish you all well and will certainly recommend your agency. St. Croix was wonderful, I could really get use to the island life. We would usually wake up early and enjoy the ocean view sunrise and then go for breakfast before starting out the day. The Cormorant is really in a beautiful location and the staff were all so friendly. We especially fell in love with our housekeeper, I'm embarrassed that I don't know how to spell her name but it's something like Jezelle. Having the sandy beach and the coconut palms just right off your room terrace is quite special. We naturally did at least 3-4 days shopping. Christiansted was nice and the walk along the pier made easy access to the bars and of course Rumrunner's where Darren discovered the drink Painkiller's. Driving on the left side of the road was not too hard to get use to, I did all the driving and I'm sure made Darren quite nervous but we had no mishaps and ended up keeping the rent car for 5 days and the agency took us to the airport in our car already loaded upon departure which saved on paying a taxi. We visited the Cruzan Rum Factory and got to set at the bar where they seemed to would have served endless amounts of the various drinks for the tour price of $4. We bought a case of the flavored rum's for $38. and a t-shirt and then headed to Frederiksted for the rest of the afternoon. That seemed to be a more run down or storm hit area, they were doing construction on the pier there but we ran across some interesting little shops. Everything seems to close down early, shops @ 5:00, Bars @ 11:00 which worked out perfectly because you were tired and ready to turn in by that time. I could really get use to that type of slow paced lifestyle. It is hard to find places on the island until you get a feel of how the roads are layed out but if you drive around you'll eventually stumble on what your looking for sometimes quite unexpectedly. We did find the Divi Bay Casino and Darren had a very impressive run of luck at the slots, They do stay open late, I think until 4:00am during the week and all night on weekends, we went there a couple of times in the afternoon. It is more off of the beaten path, lot's of winding roads to get to, probably not a good idea to be out there having to drive back to town too late if people have been drinking or tired and broke! Anyway the short of the story is Thank You and we do recommend everyone visit St. Croix at some time in their travels. Best Regards & Much Thanks -- Mark & Darren - Oklahoma
I just want to say 'thank you' for all your hard work simply to make available to the gay community the same luxuries as others. Melissa Comero--London

Hey Desiree,

Just returned from beautiful Hawaii. Went to a luau, dinner cruise, snorkeling and lots of swimming. My daughter loved it.

Thanks for another wonderful trip.

Will and Rich-Oregon

Desiree,
I just wanted to let you know that we got our travel tickets and vouchers. Thank you very much for a stress-free vacation planning! We appreciate your time. Thanks again. Happy Holidays!

Colleen Moran and friends-Long Island, NY

Desiree, You send out a fantastic newsletter to your clients! You’re definitely one of the most proactive agents out there. I LOVE that! Bryan Herb -- Zoom Vacations

Desiree, aren't you the sweetest girl I know.Thank you for the info! Michael J. Farris - Houston, TX

Hey there, we had a good time in Sedona, the lodge was very nice, good food, relaxing place. The weather a bit chilly, but no rain so we could play outside as we liked. We will certainly keep you in mind when we travel again, and thanks for all your help.
Happy Holidays
Sue Newell-Providence, RI

Hey, just a quick note to say that I had a great time in Vegas at Atlantis Viva Party.
Thanks for setting it all up! Look forward to working with you again!
Eric Curry

Desiree,
We have to say thank you for a fantastic vacation. It was our 12th
anniversary and Key West was a paradise to die for. The Marriot
courtyard was very nice and I would recommend it to friends, they were
very gay friendly, clean, helpful with setting up a gay sunset cruise,
tours, arranging for bike rentals and just very attentive to our needs. I have raved to friends about your expert handling of this trip for us and we will be in touch next time we travel. Hope to
meet you at Pride.
Jim Scrima and Mike Taft--Providence, RI

YIPPIE!
Thanks so much for all of your searching for us. We so appreciate you! We look forward to working with you in the future.

Suzi & Deb-Providence, RI

Desiree:

I just thought you would like to see what my
counterpart at company headquarters had to
say about your website link to ours:

Wow....I'm impressed. Tell her Congratulations!
Wish all travel agents were as sophisticated as she is.
These are the type agents we really want to nurture
and work with very closely. Thanks for seeking her
out. Jerry

See how great we think you are? Ed Camara/Somewhere Vacations-Palm Spring, CA

YOU ARE THE BEST. I am so very impressed how you work!! If I could receive this excellent customer service from the people that I deal with daily, I would have so much less stress in my life. Free free to utilize this as a testimonial. Also please feel free to use my numbers as a reference. Your service that you provide is impeccable - Lou Gordon-Los Angeles, CA

Dear Out & About, I wish to commend you on the most wonderful, caring and great staff you have! :) Kevin Williams-Maywood, NJ

I'm researching potential vacations/cruises for me and my gay friend. I have spent the last two hours on line sorting through the search results. Yours is a very wonderful site.

Thanks,
Steve-Orlando, FL

Hello,

Just checked out your site--It's pretty incredible. Could you put me on your newsletter list? Thanks so much, Tom Grady-Providence, RI

Desiree, this is one tremendous vacation. I'm more excited about Universal than the other because I've heard wonderful things about it ! Thanks so much for all the tips, I'll be sure to use them. I'm so glad I sent you that first e-mail ! Thanks so much for everything. If we do anymore traveling in the future, I'll be sure to drop you a line. Thanks again, Deb Doc

My girlfriend and I just got back from a wonderful trip to Cancun! We truly had a blast and it was all because of you guys. Everything was set up so nicely from the time we got to the airport in Cancun until the time we left. Olympus Tours was very wonderful and cordial to us. They helped us plan our trips during the stay there and we got really good deals that way. Isla Mujeres was very nice. We really enjoyed that trip to the island where we did several activities such as snorkeling, boat tours, bicycle tours, etc., The next day we headed to town for some shopping. It was great! Thank you so much for helping us plan our trip! We will definitely use Out & About Travel from now on! - ::Smile:: Stephanie/Cindy

You are so good!

Sally Pym and Catherine Lyons-West Roxbury, MA

"Such prompt, friendly service. I couldn't ask for better." -Clair Hayes Sacramento, CA

This site is really great! Lots of info and ideas for my partner and I to get away together and be ourselves--Debbie Beall-Atlanta, GA

"Unbeatable prices! They made my trip to Italy memorable!"-Robert Vinton Fall River, MA

"Out & About Travel booked our very first trip to Walt Disney World this past January and it was truly magical. Not only did they save us over $500, they also made sure every last detail was met." -Janice Guglietti and Mora Davis Providence, RI

"They are the best gay travel agency my partner and I (of 37 years) have ever worked with! Bravo and much continued success!" -Ralph Holcombe and David Smith Phoenix, AZ

"Faaaaaaabulous!" -Peter Jackson Palm Springs, CA

Desiree,

I'm sorry it took me a while to get back to you. As usual you did a wonderful job. Catalina Island was great. Cloud 7 was really nice. We went kayaking and snorkling while we were there and had a wonderful time. The car was great and a great deal that you got us. I really appreciate everything that you set up for us. As usual it was great. Thank you.

Taris - Indianapolis

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